Terms of use

WALLIO lets a business create a loyalty card (stamps and rewards) that is saved in its customers' phone wallet, with no app. The business stamps customers from a staff screen, sends them messages and sees its numbers in the dashboard.

The Service is for businesses. Sign-up is done by an adult who is authorized to act for the business and bind it to these terms (the "Business Owner"). Sign-in is with a Google account. The Business Owner is responsible for keeping the account secure and for the staff access links (the access key of the staff screen).

Every new business gets a 7-day free trial, with no credit card. When the trial ends, if you did not choose to continue with a plan, nothing is charged: stamping, messaging and editing the card stop, the dashboard stays read-only, and the cards your customers already saved stay in their wallets.

The plans: Basic ₪99, Growth ₪149, Network ₪199 per month, plus VAT as required by law. There is no setup fee.

Payment is by credit card on Cardcom's secure payment page. The full card details go to Cardcom and are not stored by us; we keep only a payment token, the last four digits and the card's expiry. The plan renews every month, on the same day of the month, until canceled. A tax invoice/receipt is issued with every charge.

A failed charge is retried about every 3 days, up to three times. The dashboard keeps working for a week from the charge date, then becomes read-only. After repeated failures the plan is canceled, and you can start it again at any time.

We may change prices. A change applies only to a future billing period, after advance notice.

You can cancel at any time from the dashboard (the Account screen), with no call and no letter. Canceling a paid plan stops charges from the next period, and access continues until the end of the period you paid for. A canceled trial ends at once.

Fees paid for a period that has started are not refunded, unless the law requires otherwise or it was agreed in writing.

The Business Owner decides the reward, the content of the messages and who is stamped. The Business Owner is responsible for its customers and for the information about them, and undertakes that:

• it is lawfully entitled to collect its customers' details and use them for the loyalty card.
• it sends marketing messages only to customers who agreed to receive them, and honors removal requests.
• it does not send unlawful, offensive, misleading or spam content.
• it does not harm the Service, does not bypass limits (for example Google's limit on notifications per card per day) and does not use the Service to infringe the rights of others.

Cards are saved in Google Wallet and, later, Apple Wallet. Their use is subject to Google's and Apple's terms. The Company is not responsible for third-party services, for changes to them or for their discontinuation.

The Service, its design, code and marks belong to the Company. The Business Owner receives a limited, non-exclusive, non-transferable license to use the Service during the subscription.

The logo and content the Business Owner uploads remain theirs. They allow us to display them on the card, the join page and the dashboard, in order to provide the Service.

The Service is provided as is. We work on availability but do not promise it will be free of interruptions or faults, especially those caused by third-party providers (hosting, Google, Cardcom).

To the extent the law allows, the Company is not liable for indirect or consequential damage, or for loss of income or profit. The Company's total liability is limited to the subscription fees the Business Owner paid in the three months before the event.

Access may be suspended or ended for a breach of these terms, abuse or non-payment, with reasonable notice where possible. When it ends, the Business Owner may ask for the data of its customers (see the privacy policy).

We may update these terms. The date at the top of the page will change, and we will announce a material change in the dashboard or by email. Continuing to use the Service after an update means you accept the new terms.

These terms are governed by Israeli law. The competent courts in Israel have exclusive jurisdiction.

Questions about these terms: info@nexums.co.il